Frequently Asked Questions
Shipping & Delivery
Currently we offer $5.95 flat rate shipping for purchases within the contiguous United States.
All orders are processed within approximately 1 to 3 business days after an order is placed. Orders placed on a weekend or holiday will be processed on the next business day and will ship within 1 to 3 business days. Signature required for orders over $200.00.
All processing times are estimates and may be subject to change. Once your order ships, you will receive an email with tracking information. While it is not guaranteed, your package will normally arrive within 3-6 business days after it has been processed. For more information, please review our FAQs.
For destinations in Alaska or Hawaii, please add one additional business day for shipping.
For purchases total $0.00 - $50.00
Shipping to Alaska or Hawaii is $20.00
For purchases total $50.01 - $100.00
Shipping to Alaska or Hawaii is $30.00
For purchases total $100.01 - $150.00
Shipping to Alaska or Hawaii is $40.00
For purchases total $150.01 - $200.00
Shipping to Alaska or Hawaii is $50.00
For purchases total $200.01 - $250.00
Shipping to Alaska or Hawaii is $60.00
For purchases total $250.01 - $500.00
Shipping to Alaska or Hawaii is $80.00
For purchases total $500.01 - $750.00
Shipping to Alaska or Hawaii is $100.00
For purchases total $750.01 - $1000.00
Shipping to Alaska or Hawaii is $120.00
For purchases total $1000.01 - $1250.00
Shipping to Alaska or Hawaii is $140.00
For purchases total $1250.01 - $1500.00
Shipping to Alaska or Hawaii is $160.00
At this time, we can only ship to customers in the United States.
All orders placed before 4 pm Eastern Standard Time will be processed and shipped the following business day. Orders placed after 4 pm will be considered placed the following day and will be processed and shipped within 48 business hours. Our standard shipping is Priority Mail through USPS. While it is not guaranteed, once shipped your package will normally arrive within 3-4 business days. For additional information, see our Shipping Policy & Charges.
All orders placed before 4 pm Eastern Standard Time will be processed and shipped the following business day. Orders placed after 4 pm will be considered placed the following day and will be processed and shipped within 48 business hours. Expedited shipping is Express Mail through USPS or UPS. Once shipped, your package is guaranteed either next day or 2-day delivery based on your delivery location.
At this time we can only ship to customers in the United States.
We use USPS and UPS. If we can ship your order faster (at no additional cost) using an alternative shipping method, we will do so.
We stand behind our products 100%! If you are not completely happy with your purchase for any reason, you may return it. We ask that you do so within 14 days of receipt. Simply call us at 888.400.5454 to request a call tag. Once you receive it, send us the product in its original packaging and a copy of the original invoice. Please include your contact information so we can expedite the return.
Please note, original shipping charges, if any, are not refunded.
VitaSea™
100 Cooper Court, Suite B
Los Gatos, California 95032
PRODUCTS
SPF 30 and SPF 50 block almost the same amount of UV rays, but the SPF numbers refer to a length of time: SPF 30 means that you can be in the sun 30x longer than without any protection. Lower SPF might be used if someone is looking to get some color, as it does not protect for as long and would need to be reapplied more often for proper sun protection.
Yes!
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.